Returns Policy
We want you to be completely satisfied with your Formes purchase. If you are not happy with your order, you may return it within 14 days of delivery for a full refund or exchange, provided the item meets the following conditions:
Please visit our returns portal - www.formes.com/a/returns
Buy 2 Get 1 Free Promotion – Returns & Refund Policy
To ensure fairness for all customers, the following terms apply to our Buy 2 Get 1 Free promotion:
When you participate in a Buy 2 Get 1 Free offer, the promotion is treated as a single bundled transaction. If you choose to return any items from a promotional order, all items included in the promotion must be returned in order to receive a full refund.
Return Conditions
- The item must be unused, in its original condition, and with all packaging intact.
- Returns must be initiated within 14 days of receiving your order.
How to Return
Please visit our returns portal - www.formes.com/a/returns
Return Shipping
- We cover the cost of return shipping for all eligible returns.
If you have any questions, feel free to reach out to us at hello@formes.co.uk.